Senior Manager, Scrum Master
Toronto, Ontario
At Capital One, we march to a different beat! With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don’t just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.
As a Scrum Master your key responsibilities will include:
- Service to the Team
- Coaching the team in agile best practices including self-organization and cross-functionality
- Removing impediments to the team’s progress to its sprint commitments
- Facilitating scrum ceremonies including sprint planning, retrospectives, and daily stand-ups
- Enacting change & continuous improvement to increase the productivity of the team and quality of deliverables
- Coaching the team and helping to lead in organizational environments in which scrum is not yet fully adopted and understood
- Ensure team execution and delivery to committed sprint work
- Leading the team to maintain a sustainable pace
- Delighting the Product Owner
- Supporting techniques for effective Product Backlog management
- Creates forum for communicating vision, goals, and Product Backlog items to the team
- Supporting and crystalizing the team to create clear and concise Backlog items
- Understanding long-term product planning
- Leading and coaching the organization in its scrum adoption
- Assisting with scrum adoption within the organization
- Helping associates and stakeholders understand and enact scrum in their lines of business
- Identify, manage, help mitigate project issues and risks
- Working with other Scrum Masters to increase the effectiveness of the application of scrum in the organization
- Compliance with Capital One policies for project delivery
A successful Scrum Master will:
- Collaborate and partner within and beyond one’s team; builds productive relationships with others
- Communicate effectively across diverse audiences within and outside of the Sprint Team (Stakeholders, Executives).
Motivate and model open communication to help surface issues for faster resolution
- Be able to remove obstacles for the team or to direct obstacles to appropriate owners for quick resolution
- Provide perspective to the team and keeps team focused on critical deliverables and tasks
- Possess the ability to work with and influence wide range of stakeholders across roles and levels (business, compliance, Legal, IT, etc.)
- Have experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
- Possess good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency
Qualifications
Basic Qualifications:
- Bachelor’s Degree
- At least 3 Years of Scrum Master experience
- At least 1 Year of People Management experience
Preferred Qualifications:
- Masters / MBA degree
- At least 5 years of Scrum Master experience
- At least 3 years of People Management experience
- PMP, Lean, Agile or Six Sigma certification
- Familiarity, knowledge and/or experience with widely successful Agile techniques such as: User Stories; ATDD; TDD; Continuous Integration; Continuous Testing; Pairing and Automated Testing
Capital One has celebrated milestones, including:
- 148 on the Fortune 500
- More than 31,500 associates globally
- 50 million customer accounts
- Greater Toronto’s Top 2014 Employer
- Canada’s Top Employer for Young People for 2013
- Great Place to Work - Best Workplace in 2014
To apply for this role, please visit www.capitalone.ca/careers and search Job Number 769926.