At ING Bank, we work within the Scrum-Agile methodology. This means that in short sprints, you will bring about new business expectations, from paper to production. Your exact role within a project will depend on the type of project and your technical skills, but the main focus will be on:
- gathering the requirements;
- designing the functionallity;
- testing the developments;
- implementing maintenance.
The key responsibilities of the System Analyst are to:
- Interpret and clarify business requirements and refine the product backlog
- Write software development specifications and stories and help estimate the complexity of user stories
- Analyze internal processes and work with employees to ensure the system correctly models their latest process
- Understand and translate complex business needs / requirements into functional specifications
- Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability). And manage quality assurance processes to ensure submitted development work meets requirements
- Participate in daily scrums with in-house and offshore developers to help ensure that work in progress will meet requirement goals
- Collabrate with developers to adapt solutions to the existing environment
- Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and productions tests
- Roll out new features and provide documentation for clients and employees. Provide support for the business user and other support lines
- Look at potential causes for problems and identify alternative approaches of resolution
- Quickly troubleshoot and establish functional issues in production