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System Analyst at ING (Bucharest, Romania)

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At ING Bank, we work within the Scrum-Agile methodology. This means that in short sprints, you will bring about new business expectations, from paper to production. Your exact role within a project will depend on the type of project and your technical skills, but the main focus will be on:



  • gathering the requirements;

  • designing the functionallity;

  • testing the developments;

  • implementing maintenance.


The key responsibilities of the System Analyst are to:



  • Interpret and clarify business requirements and refine the product backlog

  • Write software development specifications and stories and help estimate the complexity of user stories

  • Analyze internal processes and work with employees to ensure the system correctly models their latest process

  • Understand and translate complex business needs / requirements into functional specifications

  • Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability). And manage quality assurance processes to ensure submitted development work meets requirements

  • Participate in daily scrums with in-house and offshore developers to help ensure that work in progress will meet requirement goals

  • Collabrate with developers to adapt solutions to the existing environment

  • Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and productions tests

  • Roll out new features and provide documentation for clients and employees. Provide support for the business user and other support lines

  • Look at potential causes for problems and identify alternative approaches of resolution

  • Quickly troubleshoot and establish functional issues in production


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