American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!
Technical Project Managers that join our Technologies team can be assigned to one of several exciting teams that are developing new virtual, Internet-based payment solutions, customer service portals, online merchant services support and integration, credit management tools, and suites of web-based applications for cardmember targeted offers that will span over 20 international markets.
You will be part of a fast-paced, entrepreneurial team responsible for delivering world class cardmember experiences across multiple channels, including native iOS, Android, web, social integration, Java services, and APIs. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.
Responsibilities include, but are not limited to:
ReqID: 14011655
Technical Project Managers that join our Technologies team can be assigned to one of several exciting teams that are developing new virtual, Internet-based payment solutions, customer service portals, online merchant services support and integration, credit management tools, and suites of web-based applications for cardmember targeted offers that will span over 20 international markets.
You will be part of a fast-paced, entrepreneurial team responsible for delivering world class cardmember experiences across multiple channels, including native iOS, Android, web, social integration, Java services, and APIs. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.
Responsibilities include, but are not limited to:
- Drives integrated teams to deliver technology solutions in support of key product initiatives by working closely with product owners, architects, engineers, and quality assurance
- Works within and across business units to prioritize, plan, and execute the development schedule for major product releases
- Manages and tracks team velocity, financials, and other KPIs in relation to the plan and published progress reports
- Assigns development resources to activities, and monitors performance across resource channels
- Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties
- Manages, and appropriately escalates, delivery impediments, risks, issues, and changes tied to the product development initiatives
- May perform hands-on reviews of product backlog, designs, code, test scripts, and results in addressing delivery impediments or product quality issues
- Ensures deliverables across engineering teams are high quality and clearly documented
- Conducts daily stand-ups and retrospectives at the end of each sprint, and ensures that the team is continuously learning from the past
- Identifies opportunities to adopt innovative technologies
- This rebel with a cause looks beyond the obvious for continuous improvement opportunities
Qualifications
This high energy Technical Project Manager must have:
- 6+ years of technical project management experience
- Deep understanding of all aspects of software design with a demonstrated track record of increasing responsibility
- Coding experience and ability to review code with team members and help drive solutions
- Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
- Experience managing project budgets and reporting
- Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers
- Ability to get industry leading solutions to market efficiently and effectively
- Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
- Ability to enable business capabilities through innovation
- Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software
- Bachelor's or master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
- PMI certification is a plus
- Scrum Master certification is a plus
- Experience using Rally agile delivery management platform is a plus
- Experience with object-oriented design and coding skills across a variety of platforms (JAVA, HTML5, BLAZE, DB2, XML, and Mainframe) is a plus
- Experience with web services and open API development, as well as SOA concepts, is a plus
- Experience with payments technology and industry is a plus
MG2A
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ReqID: 14011655